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  • How To: Forward Ports On The PTCL Fiber Home AN1020-25

    This guide will show you how to port forward your PTCL’s Fiber Home AN1020-25Just follow the following steps:

    1. Type 192.168.1.1 in Browser
    2. Username: admin, Password: admin (default)
    3. Click on Advance Setup then NAT and then Add
    4. Check Custom Server type anything there, enter the network IP of your Computer
    5. External Port Start: 1 , External Port End: 65535 Protocol: TCP.
    6. External Port Start: 1 , External Port End: 65535 Protocol: UDP.
    7. Click on Save/Apply

    And that’s it! Your ports have been forwarded so go ahead and enjoy!

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  • PTCL Technical Fault Causes DSL Problem Nationwide

    People all over Pakistan might be having trouble with their DSL connections. The fact that majority of the DSL users belong to PTCL, they might be cursing PTCL due to this problem. It is actually due to maintenance currently undergoing by PTCL.

    Actually it is not a problem on PTCL side, PTCL’s link from SMW-4 is currently under planned maintenance activity. It started on 24th July and will end on 29th July providing there is no interference in the maintenance.

    ptcl2 534x375 PTCL Technical Fault Causes DSL Problem Nationwide

    The issues that are being experienced by everyone currently exist mainly in torrents, browsing and video streaming. People are unable to download torrent files, in some cases even torrents are not working even though they are downloaded fine. There is no fix for this issue. If you try to download a torrent file, the browser will keep loading forever, sometimes it takes 3 to 5 minutes to download torrent files and even then they don’t work and you get an error “invalid .torrent file”.

    Currently, we can do nothing about it. The only way to bypass this issue is to use a proxy. Alternatively, you can try using IDM or Flashgot or any other download manager to try to download the torrent files. It can work or won’t in some cases. If the torrent site has a Magnet link, then you can just start the torrent using the Magnet link of the torrent file.

    The other issue is currently with video streaming. Videos won’t stream properly. In our case, we are using 4 MB DSL but still videos are loading very slow and some videos are not even opening at all.

    The only advice we can give you is to be patient. This issue is being faced by most DSL service providers in Pakistan. Nayatel emailed their customers about this issue. They have given an ETA of 29th July. You can read the email below.

    Dear Valued Customer:

    Kindly note that Nayatel(NTL) customers might experience
    degradation in Internet services provided by NTL as one
    of our backbone service provider ITI, PTCL’s link from
    SMW-4 will undergo a planned maintenance activity
    This maintenance activity will commence on 24th July, 2011
    (Sunday) and is expected to be completed by July 29th, 2011
    (Friday), subject to favorable conditions at sea.

    NTL will be in constant contact with ITI, PTCL for any
    expected outage during this activity and will update
    our customers accordingly.

    Video (Cable TV) and Voice(Telephone) services provided
    by NTL will not be affected due to this activity of
    ITI.

    NTL apologizes for any inconvenience that you may
    suffer due to this activity. Your patience will be
    deeply appreciated.

    Best Regards

    Manager
    Technical Assistance Center
    Nayatel Pvt. Ltd.
    Islamabad

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  • PTCL Finally Launches 50 MB VDSL In Pakistan

    This was no surprise as PTCL already announced this news a couple of months ago. We covered it here. This new technology is finally launched by PTCL but it does cost a lot of money.

    Currently, PTCL is having a maintenance period and PTCL’s link from SMW-4 is under planned maintenance activity. You can read more about it from here. Due to this, Broadband connections in whole Pakistan are experiencing issues. This problem is estimated to be fixed on 29th July if the conditions are favorable.

    Suddenly, this news popped up on PTCL’s official site that now they are offering VDSL internet in Pakistan. They are calling it Ultranet, according to the service package charges, you can have 10 mbps VDSL internet for 9,999 PKR per month, sadly you will also have to pay for the installation charges which are another 10,000 PKR including the cost of Modem as well. So to summarize, you will have to pay 20,000 PKR just to get your hands on this new technology.

    The other rates are very surprising, you can have 20 mbps internet just for 5,000 PKR more(15,000 PKR). The installation charges are the same for both of these packages. Now this may be the most shocking pricing scheme. I mean come on, if we can have 10 mbps for 10,000 PKR per month, how the hell can we afford 50 mbps. It may cost 30 to 40,000 PKR per month. Unfortunately, we were wrong. Due to the weird pricing scheme of PTCL, they are offering 50 mbps VDSL internet just for 20,000 PKR per month. Surprised? We were also shocked to see this as well.

    This pricing scheme really makes us suspicious. I mean when PTCL can’t even afford to provide a constant and stable 4 MB DSL connection, how will they manage this new technology. Their infrastructure is widely known for having problems. So we can say for sure that it will barely be able to reach the advertized 50 mbps speed.

    This service is currently available only in Lahore, Karachi and Islamabad. You can read the full press release below or go here for the official press release.

    PTCL Announcing Bandwidth (DSL) Data Rate Up to 50 Mbps Using VDSL2 Bonding Technology

    PTCL has become the 1st operator in the world to use VDSL2 Bonding technology to provide to its bandwidth hungry DSL customers with Bandwidth up to 50 Mbps on its existing Copper network.

    VDSL2 Bonding takes two copper based lines per subscriber and aggregates them to almost double the bandwidth speed available to the existing customers and also expands high speed broadband access to areas that are underserved today. Using VDSL2 Bonding technology, service providers can extend the life of their existing copper infrastructure supporting the delivery of bandwidth intensive services such as Triple play service, data and IPTV.

    PTCL has deployed VDSL 2 Bonding solution for its customers in Karachi, Lahore and Islamabad. Currently we are offering the following three Packages for VDSL 2 Bonding:

    1. 10 mbps VDSL unlimited downloads:
    Package Price Rs.9,999
    Installation Charges inclusive of Modem Charges: Rs.10,000

    2. 20 mbps VDSL unlimited downloads:
    Package Price Rs.15,000
    Installation Charges inclusive of Modem Charges: Rs.10,000

    3. 50 mbps VDSL unlimited downloads:
    Package Price Rs.20,000
    Installation Charges inclusive of Modem Charges: Rs.10,000

    Benefits:

    PTCL Broadband service is available in over 1000 cities and towns across the country.
    High speed broadband data rate is now more affordable than ever before
    Seamless experience when streaming and downloading movies, tv shows and music files
    Access to rich HD multimedia resources over the internet
    Access to free movies, music, classical Pakistani plays, famous cricket matches, educational and religious contents exclusively for PTCL broadband customers on ‘Buzz’ broadband web infotainment portal.

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  • PTCL Offers Free EVO 3G Nitro USB Device

    Another clever marketing tactics by PTCL, they have announced that any customer who pays the upfornt charges of about 3 months for EVO 3G Nitro(Which amount to 9000 PKR) won’t have to pay the cost of the actual USB device. It is important to mention here that the USB device costs 4000 PKR currently and with its monthly charges added which are 3000 PKR, it is easily about 7000 PKR a month for a first purchase. Starting from the 4th Month, Customers will have to pay the standard charges of 3000 PKR per month.

    PTCL claims it is the fastest USB device as evident from what is posted on their website. See it below

    EVO 3G Nitro is Pakistan’s fastest Mobile broadband solution! Nitro opens a whole new world of possibilities for on-the-go wireless connectivity.

    • Cruise with Matchless Speed of up to 9.3 Mbps.*
    • Enhanced user experience
    • Faster web browsing
    • High Quality Video Streaming
    • Unlimited Downloads
    • Faster uploads
    • Plug & Play—Instant Connectivity
    • USB compatible with laptops & Desktops.
    • Nitro “Rev.B” Coverage in Islamabad, Rawalpindi, Lahore & Karachi.
    • Average data rates vary between 1.25 Mbps- 3.75 Mbps
    • Backward compatibility & seamless roaming on Rev A Network (up to 3.1Mbps) in 99 cities across the country.
    • Device Upgrades available for existing Evo customers.

    We have personally never tested this device but what we have heard so far from its users clearly shows that it barely matches any of these claims given by PTCL here.

    See the Full Press Release and the Commercial Advertisement below.

    Under this offer, customer shall be offered a Free Nitro USB on making an advance payment of 3months line rent.

    Key Highlights:

    • Cruise with Matchless Speed of up to 9.3 Mbps.*
    • Enhanced user experience
    • Faster web browsing
    • High Quality Video Streaming
    • Unlimited Downloads
    • Faster uploads
    • Plug & Play—Instant Connectivity
    • USB compatible with laptops & Desktops.
    • Average data rates vary between 1.25 Mbps- 3.75 Mbps
    • Backward compatibility & seamless roaming on Rev A Network (up to 3.1Mbps) in 99 cities across the country
    • Device Upgrades available for existing Evo customers

    Business Rules:

    • Promotion is applicable for all new Nitro sales Only.
    • Customer will have to pay 3 months line rent (Rs.9000) in advance for being eligible to avail the offer.
    • For Advance billing package, customer will have to make advance payment of Rs.9000 in advance at the time of availing this offer at any PTCL OSS.
    • For PSTN billing package, customer will have to pay 3months advance line rent at the time of purchase (unlike normal PSTN packages).
    • For PSTN billing package, the customer shall not be billed EVO charges in his PSTN bill for the first 3 months; billing shall start from the fourth month.
    • Promotion is valid for sales made through PTCL In-house sales channels only.
    • Promotion is not valid for sales made through franchises and other in-direct sales channels.
    • Promotion is valid for Nitro Commercial Promo packages only.
    • Promotion is not valid for Employee & other discounted packages.
    • Promotion is not valid for EVO & Wi-Fi Cloud customers.

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  • Related Posts

    PTCL Applies Monthly Data Limit To Its Broadband Packages, Revises Tariff Rates

    Posted In Miscellaneous, Miscellaneous News, Technology, Technology News – By Khurram Imtiaz

    On Sunday, July 31st, 2011 With

    15 Comments

    It seems like our worst nightmare have already started as PTCL has decided to limit the monthly bandwidth of it’s high speed DSL users. It has also decided to increase the price of its Broadband packages.

    This is a confirmed rumor from internal sources at PTCL and also ProPakistani has confirmed this news. This new pricing scheme will be effective on 1st August.

    According to the new data rates, the student package price has been increased from 879 to 929 rs per month. The simple bundle package which included 1 MB DSL internet, 150 on-net free minutes and unlimited “Keh Do SMS” still retains its original price of 999 rs per month.

    But the biggest and most shocking news is that now 4 MB, 6MB and 8MB are no longer unlimited packages. They are still unlimited in another sort of way but you have to pay extra 1000 to get the unlimited packages. The new price rate is as follows:-

    Limited Broadband Packages

    (50GB Download Limit)

    		 Unlimited Broadband Packages
    4Mbps – Rs. 2000 4Mbps – Rs. 3000
    6Mbps – Rs. 5000 6Mbps – Rs. 6000
    8Mbps – Rs. 7000 8Mbps – Rs. 8000

    While 1 MB and 2 MB still remain unlimited and uncapped broadband, this news will surely upset a lot of PTCL customers who brought the high speed DSL in order to get unlimited downloads at high speed. If a user passes the 50 GB download limit, then he will have to pay extra 1000 rs which he will get in his bill.

    This is really a bad decision by PTCL and it will make them lose more customers. I was already getting tired of their lack of customer support which really sucked and now this step has put the final nail in the coffin. I am already thinking of switching to a different DSL service provider.

    What are your thoughts regarding this news. Do you think this step was necessary or not? What do you suggest is the best Broadband service provider in Pakistan? Share your thoughts in the comments.

    Update: The installation chargers have also been increased from 590 rs to 1000 rs.

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