Xbox 360 New Disc Format may not work on some older models of Xbox
This news as of now hasn’t been confirmed yet but it sure is shocking. According to Kotaku, some of the users that were participating in the Xbox Live BETA Program and were testing the new disc format won’t be able to play it. Mark Serrels wrote:
We’ve just had a look at a verified email, sent from Xbox LIVE customer support, claiming that a recent update provided to Xbox LIVE beta testers is preventing “a very small number of Xbox 360 owners from playing retail discs”.
Avery Penn, who was working in this BETA program got this email today from Xbox Support and it was verified that it was indeed the real deal here. The email which was sent to some of the participants said that the new Software update may have stopped the ability of some Xbox systems to play retail discs. Microsoft was apparently offering him a Xbox 360 S with 1 year free Gold Subscription. Check out the email below.
Avery Penn has said that his Xbox 360 was a 2009 model Xbox Go Pro with 60 GB Hard Disk. He was still playing retails games fine when this email was sent which raises a lot of question on why it was actually sent to him.
This email is definitely talking about the new dashboard update which is going to be released sometime between 19th to 30th May. This new dashboard update re-flashes the DVD drive’s firmware back to stock firmware which is Microsoft’s latest step in order to combat piracy.
Update
Joystiq contacted Microsoft and got an official statement in response.
“Following a recent update to our system software, we have become aware of an issue that is preventing a very small number of Xbox 360 owners from playing retail game discs. This issue manifests itself as a unique ‘disc unreadable’ or ‘disc unsupported’ error on the screen and is unrelated to our recent public beta. We are also able to detect this issue over Xbox LIVE and are proactively reaching out to customers that may be impacted to replace their console. Any Xbox 360 owners receiving this error are encouraged to contact us at www.xbox.com/support/contact so we can verify if the console has been impacted.”
Source: Kotaku
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