Latest update on PSN password from Sony
Last morning, Sony rolled out a new mandatory firmware update which was required for the new PSN. Sony then started restoring PSN service, first in the USA and then in Europe. This new PSN was enhanced with added protection and extra layers of security after the hackers attack last month which resulted in about 100 million of user account info being compromised.
We have already posted how you can change you PSN password. Those of you, who are still having problems with update, Sony has officially issued statement on their US Playstation Blog. This statement reads:
We’re currently experiencing an extremely heavy load of password resets, and so we recently had to turn off services for approximately 30 minutes to clear the queue.
As such, a large number of people are attempting to change their passwords at the same time, it’s taking longer than expected for all those emails to clear all of the ISPs.
If you’ve requested your password reset, please give it a bit of time to reach your email. Thanks for your patience as we work to get everyone back online.
So, those of you who are still having trouble with their password recovery email, please be patient. There are about 77 million user accounts on PSN, due to this there is a huge traffic trying to restore their PSN.
Source: Playstation US Blog
Related posts:
- Latest mandatory PS3 update requires user to change password
- Here is how you change your PSN password on PSP and PS3
- PSN partially restored in USA, Europe is Next
- PSN is back online in Europe, South America and the Middle East
- Sony Promises Restoration The PlayStation Network and Qriocity Services Starting This Week